Refund policy

At Crux Design Co., we want you to absolutely love your gear. If you're not satisfied, we'll make it right.

 

We Offer Refunds For:

• Items sent incorrectly – We're human, mistakes happen
• Damaged or defective products – Quality matters to us

 

How It Works:

Refund requests must be made within 30 days of your purchase date.

To request a refund, contact us at support@cruxdesignco.com with your order number and a brief description of the issue.

 

Important Notes:

• This Refund Policy may be updated at any time without prior notice. For the most current version, please check support@cruxdesignco.com
• For best long-term results and to keep your witness looking fresh, please follow the washing and care instructions provided with your purchase.

 

Our Promise: We stand behind our products because they carry more than a design they carry truth. If something's not right, we'll work with you to fix it.

 

Questions? Reach out anytime: support@cruxdesignco.com